The clerks were very courteous and helpful. The process went very smoothly. I am very satisfied.

Made an appointment online…everything was fast and efficient

Due to misinformation from staff, who later tried to gaslight me, despite my copious notes with names, dates, and times, it took my over six visits to get my vehicle registration transferred from AK to NY. End result, a horrible impression that was constantly reinforced. Today, I had the pleasure of working with James to get my license moved over (I have waited many months because I just could not stand the idea of returning here for more problems). James was an absolutely pleasure to work with. He was engaging, friendly, knowledgeable, and incredibly helpful. I hope the DMV knows his value and does what is necessary to A) retain him and B) develop him so he can have a greater impact in a higher role by spreading that work ethic and attitude through the agency. Please convey to him my thanks and, if possible, place this review in his employee file and give him a shout-out at the next team meeting. If such actions require a separate formal letter, please email me and I will be happy to prepare and submit that. He was awesome - thank you again, James, for being you!