Everyone, from Laura at the appointment desk to Rene at the Customer Service desk, provided top notch, friendly, patient, and on-target service. Our transactions were complex and Rene knew exactly which forms and documents we needed and patiently guided us in filling them out. I've heard plenty of DMV horror stories in my lifetime, but certainly not in the Watertown DMV office today! We could not have had a better experience. Thank you Rene!

It was a very pleasant experience; we were seen immediately and with top notch care. I was very impressed with the speed of care. I feel making an appointment is the best way to go for assistance.

Amazing service - both women I came into contact with were stellar. Positive from beginning to end.