Had an appointment at 10:00 am and I was in and out by 10:05. I really like the appointment set up.

Employees are friendly, helpful, and knowledgeable. As busy as the DMV is nowadays, enough so that at times appointments need to be made, there has been very few changes to Jefferson County DMV offices over the decades. It really needs to be renovated, enlarged and/or moved to a more spacious area.

I made an appt on line. I arrived 10 minutes early, filled in my application and waited less than 5 minutes for the first agent. The young lady was very personable and proficient and sent me to another girl to complete my transaction. Again, this young lady was very helpful and personable and within 5 minutes my transaction was complete. I was in and out in 30 minutes.